Framing the question
We establish the decision to be made and the evidence required to support it. Scope, assumptions and constraints are defined before research begins.
Our firm
Independent research. Clear judgement.
Clarendon Intelligence was founded in 2019 by Eleanor Voss and is based at 12 St James’s Square, London.
The firm is deliberately small, with a core team of fourteen. Senior practitioners remain directly involved in every engagement from the initial framing of the question through to final recommendations. Typical assignments combine primary research, multi-source intelligence and structured analysis, and are designed for decision-makers who require evidence that can withstand scrutiny.
We serve boards, executive committees and strategy teams at large corporations, financial institutions and major media groups.
Our senior team is drawn from McKinsey & Company, Boston Consulting Group, Bain & Company, Oliver Wyman, Kantar, Ipsos and major corporates.
Principles
The standards behind our work.
Independence
We form conclusions from the available evidence and test them without preference for a predetermined answer.
Methodological rigour
Each research design is proportionate to the question, transparent in its assumptions and able to withstand scrutiny.
Confidentiality
We protect sensitive questions, information and sources through disciplined handling at every stage of an engagement.
Senior attention
Experienced practitioners remain directly involved from the initial framing of the question through to the final recommendation.
Clarity of recommendation
We distinguish evidence from interpretation and set out the implications for decision-makers in precise terms.
Engagement model
How an engagement works.
Designing the research
We select methods suited to the question and the available evidence. The design sets out sources, lines of enquiry and standards for testing findings.
Gathering and testing evidence
We collect primary and secondary evidence and examine it across sources. Contradictions, limitations and gaps are made explicit rather than concealed.
Reporting and recommendation
We present the findings in a form suited to the decision. Recommendations follow from the evidence and distinguish established conclusions from remaining uncertainty.
Leadership
Senior practitioners remain directly involved.
Eleanor Voss
Managing Partner & Chief Executive Officer
Ishaq Heine
Senior Partner & Senior Researcher
Dr Marcus Hale
Senior Partner & Head of Business Intelligence
Sophia Lang
Partner, Media & Consumer Insights
Professional standards
Conduct grounded in recognised codes.
Clarendon Intelligence is a member of the Market Research Society (MRS) and ESOMAR. We work in accordance with the MRS Code of Conduct and the ICC/ESOMAR International Code. Selected team members also belong to the Association for Qualitative Research (AQR) and Strategic and Competitive Intelligence Professionals (SCIP). These affiliations reflect our commitment to professional standards, methodological rigour and ethical research practice.
Discuss a research requirement
Tell us about the question you need to answer. We will respond promptly and discreetly.